jimtlay item forever logo jimtaly ItemForever are selling sewing thread, sewing accessories, ribbon, sewing needles, etc. Wholesale and retail are welcome.
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Q1: How do I place an order online?

A. We accept payment through paypal as a form of online shopping.
A. If you only have credit card, please register a freee Paypal accout at http://paypal.com.
A. We also accept Money order and Business checks. It may take up to 7 days to vertify. When the payment is cleared, we will ship out your order.

Q2: What is a paypal account?

Paypal account is a very secure online transaction for online shopping. You can use credit card or bank account to open an new account.
It is free and you could sign up at http://www.paypal.com/

Q3: Why I don't see the item I am looking for?

A. Our Company have a lot of products. Some items may not be listed. Please e-mail with the item name, or product part number, we will try to find it for you.

Q4: What is the price of shipping and handling?

A. The shipping fee is based on item weight and buyers location. Enter zip code in the shopping cart, the shipping fee will display. If you think the shipping fee is not correct, please emai us for invoice. Internatioal customers please email us for invocie.

Q5: How do I track my order for shipping?

A. We will send you an e-mail with tracking number regarding your order and when it will be shipped out. If you do not receive it, please email us for the tracking number.

Q6: Can I use my own shipping carrier?

A. You can only use your own shipping carrier if you are purchasing a sewing machine. For other products, you can not use your own shipping carriers, but it is free to pick up from our store.

Q7: Is it safe to order online?

A. Our website uses paypal as a form of ordering online. It is a very secure company
that monitors your online Shopping activities and do all the transactions.

Q8: What is the shipping cost for international order?

A. We have online shipping calculator to calculate your items based on their weight and the distance ship to United States. If item is more than 50 pounds, the shipping fee will not be calculated and you have to send us an e-mail and ask us the invoice.

Q9: How to protect yourself when you shop online?

A. Before you make a payment, make sure you are at the www.paypal.com web address with the jimtaly logo. All your payments through Paypal are secured. Jimtaly.com would never ever send you an e-mail to ask for credit card information. If you see a different web address through our website with look like form of payment, or receive e-mail from us asking for credit card information, please report to us or Paypal. We make sure every transaction through our company is secured and safe.

Q10: What does it mean by 'zip code does not match your paypal postal zipcode'?

If you enter a zipcode to calculate shipping fee, it must be same as your paypal postal code. Otherwise, it will cancel the transaction and ask you to enter the correct zipcode. You can find out your paypal postal code, login to your account, select "Profile" --> "Street Address".




E-mail: jimtaly@gmail.com     www.jimtaly.com
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